From tracking agents with their QA, to knowing what your customer actually wants, to getting product insights, seedsAI can help you take better data driven decisions

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AI-Powered Interaction Analytics for Informed, Real-time Decisions

Unlock hidden insights from your enterprise data with super accurate conversational analytics.

Leverage advanced language models and GenAI to gain a deeper understanding of agents & customer interactions

Optimize your operations and enhance customer experiences through data-driven decision-making

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Everything You Need to Boost Agent Productivity

Achive impactful results across the business.

Analyze Conversations to Observe, Engage, and Gain Deeper Insights

We analyze 100% of all customer interactions across voice, chat, and email channels.

Identify key pain points and optimization opportunities

Proactively address emerging customer demands

Transform Untapped Data Into Actionables

Our innovative analytics platform, coupled with robust data capture capabilities, unlocks the potential of this underutilized data

Uncover emerging trends and identify new opportunities for optimization

Identify root causes of operational inefficiencies and implement targeted solutions

Boost Revenue by Delivering Outstanding Customer Service.

Every interaction is an opportunity to enhance customer satisfaction and loyalty, ultimately driving revenue growth

Optimize agent performance and workflows for maximum efficiency

Measure and continuously improve key performance metrics

45%

Increase In Revenue To Agent Salary Ratio

27%

Better Customer Satisfaction (CSAT)

1/3rd

Agent To Manager (QA/TL) Ratio

70%

Decrease In Ramp Up (Agent Training) Time

How it Works?

How It Works Section

1

Integrating with your Tools

2

Analyzing Interactions with AI

3

Getting insights to take decisions

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Increase In Numbers

Eliminate the Pain of Attrition

Eliminate the Pain of Attrition

Agents tend to switch jobs within the first 7-8 months of employment. To address this our innovative tool empowers organizations to:

Institutionalize their knowledge through the integration of generative AI.

Expedite the onboarding and training process for new hires

Elevate the performance of new agents to the level of experienced professionals within 1-2 months

Don't Fall for Survivorship Bias

Don't Fall for Survivorship Bias

Neglecting analysis of unconverted leads can result in misguided business strategies. Now using AI analyze the winning and loosing of patterns of your sales calls

Analyze data from unconverted leads, uncovering hidden insights

Challenge assumptions and surface alternative perspectives

Empowering Remote Work Productivity

Empowering Remote Work Productivity

Company can save significantly while agents still delivering the same results - all at around one-third the cost.

Continuously evaluate agent performance, regardless of location

Optimize workflows and processes for maximum Remote efficiency

Seemless Integrations

Asana
callhippo
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hubspot
google drive
intercom
LeadSquare
Microsoft Temas
Monday
notion
Gmail
pandadoc
Pipedrive
salesforce
slack-new
sugarcrm
Trello
WhatsApp
zapier
Zendesk
ZoHo
zoom-app

See It In Action